Assurance Wireless: This is a good one, I loose my assurance phone...
Una recensione del cliente Assurance Wireless da parte dell'utente GetHuman ~anonymous da novembre 16º, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other Assurance Wireless customers when your case took place?
~anonymous: Yes I can. It was afternoon, on novembre 8º.
GetHuman: Did you reach out to Assurance Wireless, and if so, how?
GetHuman: And which of these common Assurance Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Assurance Wireless problems)
~anonymous: "Technical support" was why I was trying to call.
~anonymous's review of Assurance Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Assurance Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: This is a good one, I loose my assurance phone and call to report it, they tell me my phone number is not in there system. They actually call the number and guess who answerd the voice mail? ME. so the number is correct, but yet they add minutes every month to this phone number and still can not find me in the system in anyway, meaning my client ID, my full name,and address, still nothing WOW!!!!!!!!!!!!some organization there. anyway it is a free service so what can you expect???
GetHuman: Let's quantify your experience contacting Assurance Wireless. On a scale of 1 to 5, how easy is it go get help on a Assurance Wireless problem?
~anonymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a two out of five on communication.
GetHuman: And what about Assurance Wireless's ability to quickly and effectively address your problem?
~anonymous: For that I would say three out of five.
GetHuman: And finally- any advice for other Assurance Wireless customers?
~anonymous: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Assurance Wireless sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Assurance Wireless customer service problem that occurred on novembre 8º, 2017.