American Airlines: I now know the size of cat carrier that will wo...
Una recensione del cliente American Airlines da parte dell'utente GetHuman ~Narni 555 da novembre 24º, 2017
Background on ~Narni 555's case
GetHuman: ~Narni 555 - can you tell our other American Airlines customers when your case took place?
~Narni 555: Yeah. It was afternoon, on novembre 18º.
GetHuman: Did you reach out to American Airlines, and if so, how?
GetHuman: And which of these common American Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Narni 555 a list of common American Airlines problems)
~Narni 555: "Missing item" was why I was trying to call.
~Narni 555's review of American Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's American Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Narni 555: I now know the size of cat carrier that will work on an AA flight, and that I can take both my cats on the airplane with me!
GetHuman: Let's quantify your experience contacting American Airlines. On a scale of 1 to 5, how easy is it go get help on a American Airlines problem?
~Narni 555: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Narni 555: I'd give them a one out of five on communication.
GetHuman: And what about American Airlines's ability to quickly and effectively address your problem?
~Narni 555: For that I would say five out of five.
GetHuman: And finally- any advice for other American Airlines customers?
~Narni 555: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per American Airlines sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Narni 555 taken from his American Airlines customer service problem that occurred on novembre 18º, 2017.