AirBnB: it took * weeks to reply!!!! and I wanted furth...
Una recensione del cliente AirBnB da parte dell'utente GetHuman ~Wanida Suttapanya da novembre 23º, 2017
Background on ~Wanida Suttapanya's case
GetHuman: ~Wanida Suttapanya - can you tell our other AirBnB customers when your case took place?
~Wanida Suttapanya: Yup. It was middle of the night, on novembre 17º.
GetHuman: Did you reach out to AirBnB, and if so, how?
GetHuman: And which of these common AirBnB customer issues best describes the reason you wanted to talk to them?
(Shows ~Wanida Suttapanya a list of common AirBnB problems)
~Wanida Suttapanya: "Change booking" was why I was trying to call.
~Wanida Suttapanya's review of AirBnB customer service
GetHuman: So how would you sum up your experience for GetHuman's AirBnB customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Wanida Suttapanya: it took * weeks to reply!!!! and I wanted further confirmation of what needed to be done, which has been ignored for over ** days TOTALLY UNBELIEVABLE
GetHuman: Let's quantify your experience contacting AirBnB. On a scale of 1 to 5, how easy is it go get help on a AirBnB problem?
~Wanida Suttapanya: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Wanida Suttapanya: I'd give them a five out of five on communication.
GetHuman: And what about AirBnB's ability to quickly and effectively address your problem?
~Wanida Suttapanya: For that I would say five out of five.
GetHuman: And finally- any advice for other AirBnB customers?
~Wanida Suttapanya: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per AirBnB sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Wanida Suttapanya taken from his AirBnB customer service problem that occurred on novembre 17º, 2017.