Agoda is the worst company in the world outside...

Una recensione del cliente Agoda da parte dell'utente GetHuman ~Mac Hawk da novembre 25º, 2017

Background on ~Mac Hawk's case

GetHuman: ~Mac Hawk - can you tell our other Agoda customers when your case took place?
~Mac Hawk: Yup. It was afternoon, on novembre 22º.
GetHuman: Did you reach out to Agoda, and if so, how?
~Mac Hawk: I used the 866-656-8207 number I found for on the GetHuman Agoda customer phone number page I was on: Agoda Customer Service Phone Number
GetHuman: And which of these common Agoda customer issues best describes the reason you wanted to talk to them?
(Shows ~Mac Hawk a list of common Agoda problems)
~Mac Hawk: "Make a Correction to a Booking" was why I was trying to call.

~Mac Hawk's review of Agoda customer service

GetHuman: So how would you sum up your experience for GetHuman's Agoda customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mac Hawk: Agoda is the worst company in the world outside of Monsanto. I have left countless messages with them and no response. I will never ever book with them again.
GetHuman: Let's quantify your experience contacting Agoda. On a scale of 1 to 5, how easy is it go get help on a Agoda problem?
~Mac Hawk: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mac Hawk: I'd give them a one out of five on communication.
GetHuman: And what about Agoda's ability to quickly and effectively address your problem?
~Mac Hawk: For that I would say three out of five.
GetHuman: And finally- any advice for other Agoda customers?
~Mac Hawk: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Agoda sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Mac Hawk taken from his Agoda customer service problem that occurred on novembre 22º, 2017.

Agoda

1.40 of 5 stars | 96 reviews

~Mac Hawk's Agoda Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Agoda, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Agoda in any way.

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