To submit a complaint about a Walmart store in...

Una recensione del cliente da parte dell'utente GetHuman GetHuman-johnkr da dicembre 1º, 2017

Background on GetHuman-johnkr's case

GetHuman: GetHuman-johnkr - can you tell our other customers when your case took place?
GetHuman-johnkr: Yes I can. It was morning, on novembre 22º.
GetHuman: Did you reach out to, and if so, how?
GetHuman-johnkr: I used the 800-925-6278 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-johnkr a list of common problems)
GetHuman-johnkr: "Returns" was why I was trying to call.

GetHuman-johnkr's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-johnkr: To submit a complaint about a Walmart store in Winona, MN.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/22/17?
GetHuman-johnkr: I have made three different trips to this one particular store over about a * week period. Each time I have been in need of one specific item. I wanted a pack of Hanes tagless white crewneck undershirts. Each time I have been there they have been completely sold out. The only shirts they have available were either *XL or V necks. I needed a medium crew neck and the V neck option would not suffice. Each time I found a Walmart employee or a manager they took me on a short goose chase before telling me there were none available in the store despite the fact that the computer showed several option in stock. This has happened * different times and each time I bring it to the attention of the management but my voice seems to fall on dead ears.
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
GetHuman-johnkr: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-johnkr: I'd give them a one out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
GetHuman-johnkr: For that I would say four out of five.
GetHuman: And finally- any advice for other customers?
GetHuman-johnkr: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-johnkr taken from his customer service problem that occurred on novembre 22º, 2017.

2.90 of 5 stars | 307 reviews

GetHuman-johnkr's Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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