It is so frustrating to just to get Verizon Sma...

Una recensione del cliente Verizon da parte dell'utente GetHuman ~tristar da novembre 27º, 2017

Background on ~tristar's case

GetHuman: ~tristar - can you tell our other Verizon customers when your case took place?
~tristar: Yes. It was middle of the night, on novembre 19º.
GetHuman: Did you reach out to Verizon, and if so, how?
~tristar: I used the 888-910-4366 number I found for on the GetHuman Verizon customer phone number page I was on: Verizon Customer Service Phone Number
GetHuman: And which of these common Verizon customer issues best describes the reason you wanted to talk to them?
(Shows ~tristar a list of common Verizon problems)
~tristar: "Overcharge/Strange charge" was why I was trying to call.

~tristar's review of Verizon customer service

GetHuman: So how would you sum up your experience for GetHuman's Verizon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tristar: It is so frustrating to just to get Verizon Small Business Customer phone number, no where on their website displays customer service nimber. I had to google it and found this website to get a number. Thank you so much to have this number on your website.
GetHuman: Let's quantify your experience contacting Verizon. On a scale of 1 to 5, how easy is it go get help on a Verizon problem?
~tristar: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tristar: I'd give them a two out of five on communication.
GetHuman: And what about Verizon's ability to quickly and effectively address your problem?
~tristar: For that I would say five out of five.
GetHuman: And finally- any advice for other Verizon customers?
~tristar: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Verizon sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~tristar taken from his Verizon customer service problem that occurred on novembre 19º, 2017.


3.21 of 5 stars | 445 reviews

~tristar's Verizon Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Verizon, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Verizon in any way.

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