Call length approx ** min. Verizon makes it ver...

Una recensione del cliente Verizon da parte dell'utente GetHuman ~Midnight Rider da novembre 22º, 2017

Background on ~Midnight Rider's case

GetHuman: ~Midnight Rider - can you tell our other Verizon customers when your case took place?
~Midnight Rider: Yeah. It was middle of the night, on novembre 13º.
GetHuman: Did you reach out to Verizon, and if so, how?
~Midnight Rider: I used the 888-910-4366 number I found for on the GetHuman Verizon customer phone number page I was on: Verizon Customer Service Phone Number
GetHuman: And which of these common Verizon customer issues best describes the reason you wanted to talk to them?
(Shows ~Midnight Rider a list of common Verizon problems)
~Midnight Rider: "Cancel service" was why I was trying to call.

~Midnight Rider's review of Verizon customer service

GetHuman: So how would you sum up your experience for GetHuman's Verizon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Midnight Rider: Call length approx ** min. Verizon makes it very difficult to disconnect service. After several hand-offs and attempts to lure me back, connected with person who could process the disconnect. Success with effort.
GetHuman: Let's quantify your experience contacting Verizon. On a scale of 1 to 5, how easy is it go get help on a Verizon problem?
~Midnight Rider: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Midnight Rider: I'd give them a five out of five on communication.
GetHuman: And what about Verizon's ability to quickly and effectively address your problem?
~Midnight Rider: For that I would say one out of five.
GetHuman: And finally- any advice for other Verizon customers?
~Midnight Rider: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Verizon sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Midnight Rider taken from his Verizon customer service problem that occurred on novembre 13º, 2017.

Verizon

3.21 of 5 stars | 445 reviews

~Midnight Rider's Verizon Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Verizon, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Verizon in any way.

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