Verizon: I was told my monthly bill would be ***.** a mo...

Una recensione del cliente Verizon da parte dell'utente GetHuman ~Rich Flansburg da novembre 22º, 2017

Background on ~Rich Flansburg's case

GetHuman: ~Rich Flansburg - can you tell our other Verizon customers when your case took place?
~Rich Flansburg: Yes. It was afternoon, on novembre 13º.
GetHuman: Did you reach out to Verizon, and if so, how?
~Rich Flansburg: I used the 888-910-4366 number I found for on the GetHuman Verizon customer phone number page I was on: Verizon Customer Service Phone Number
GetHuman: And which of these common Verizon customer issues best describes the reason you wanted to talk to them?
(Shows ~Rich Flansburg a list of common Verizon problems)
~Rich Flansburg: "Setup service" was why I was trying to call.

~Rich Flansburg's review of Verizon customer service

GetHuman: So how would you sum up your experience for GetHuman's Verizon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rich Flansburg: I was told my monthly bill would be ***.** a month. Now I get a bill for ***.**. I have been with Verizon for years, but I think it is time to switch.
GetHuman: Let's quantify your experience contacting Verizon. On a scale of 1 to 5, how easy is it go get help on a Verizon problem?
~Rich Flansburg: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rich Flansburg: I'd give them a three out of five on communication.
GetHuman: And what about Verizon's ability to quickly and effectively address your problem?
~Rich Flansburg: For that I would say five out of five.
GetHuman: And finally- any advice for other Verizon customers?
~Rich Flansburg: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Verizon sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Rich Flansburg taken from his Verizon customer service problem that occurred on novembre 13º, 2017.

Verizon

3.21 of 5 stars | 445 reviews

~Rich Flansburg's Verizon Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Verizon, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Verizon in any way.

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