VRBO: Was re-directed to a WalMart sales person. Very...

Una recensione del cliente VRBO da parte dell'utente GetHuman ~Hate_VRBO da novembre 21º, 2017

Background on ~Hate_VRBO's case

GetHuman: ~Hate_VRBO - can you tell our other VRBO customers when your case took place?
~Hate_VRBO: Yes. It was morning, on novembre 11º.
GetHuman: Did you reach out to VRBO, and if so, how?
~Hate_VRBO: I used the 877-228-3145 number I found for on the GetHuman VRBO customer phone number page I was on: VRBO Customer Service Phone Number
GetHuman: And which of these common VRBO customer issues best describes the reason you wanted to talk to them?
(Shows ~Hate_VRBO a list of common VRBO problems)
~Hate_VRBO: "Change booking" was why I was trying to call.

~Hate_VRBO's review of VRBO customer service

GetHuman: So how would you sum up your experience for GetHuman's VRBO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Hate_VRBO: Was re-directed to a WalMart sales person. Very unhappy with VRBO - my inquiry started with an email that ultimately told me I had to contact customer service -- but no phone number. These guys ****
GetHuman: Let's quantify your experience contacting VRBO. On a scale of 1 to 5, how easy is it go get help on a VRBO problem?
~Hate_VRBO: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Hate_VRBO: I'd give them a five out of five on communication.
GetHuman: And what about VRBO's ability to quickly and effectively address your problem?
~Hate_VRBO: For that I would say two out of five.
GetHuman: And finally- any advice for other VRBO customers?
~Hate_VRBO: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per VRBO sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Hate_VRBO taken from his VRBO customer service problem that occurred on novembre 11º, 2017.

VRBO

2.23 of 5 stars | 79 reviews

~Hate_VRBO's VRBO Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like VRBO, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with VRBO in any way.

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