VRBO: Very frustrated that your marketing efforts*for...
Una recensione del cliente VRBO da parte dell'utente GetHuman ~Kimbaa da novembre 14º, 2017
Background on ~Kimbaa's case
GetHuman: ~Kimbaa - can you tell our other VRBO customers when your case took place?
~Kimbaa: Yes I can. It was morning, on novembre 10º.
GetHuman: Did you reach out to VRBO, and if so, how?
GetHuman: And which of these common VRBO customer issues best describes the reason you wanted to talk to them?
(Shows ~Kimbaa a list of common VRBO problems)
~Kimbaa: "Find Reservation" was why I was trying to call.
~Kimbaa's review of VRBO customer service
GetHuman: So how would you sum up your experience for GetHuman's VRBO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kimbaa: Very frustrated that your marketing efforts*force us who have been with you a long time to pay more or lose their position in the rankings. Also not pleased with management companies advertisining one room & renting all.
GetHuman: Let's quantify your experience contacting VRBO. On a scale of 1 to 5, how easy is it go get help on a VRBO problem?
~Kimbaa: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kimbaa: I'd give them a five out of five on communication.
GetHuman: And what about VRBO's ability to quickly and effectively address your problem?
~Kimbaa: For that I would say four out of five.
GetHuman: And finally- any advice for other VRBO customers?
~Kimbaa: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per VRBO sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Kimbaa taken from his VRBO customer service problem that occurred on novembre 10º, 2017.