VRBO: I needed to have my Reservation ID added to my...
Una recensione del cliente VRBO da parte dell'utente GetHuman ~jemsan1 da novembre 24º, 2017
Background on ~jemsan1's case
GetHuman: ~jemsan1 - can you tell our other VRBO customers when your case took place?
~jemsan1: Yup. It was afternoon, on novembre 19º.
GetHuman: Did you reach out to VRBO, and if so, how?
GetHuman: And which of these common VRBO customer issues best describes the reason you wanted to talk to them?
(Shows ~jemsan1 a list of common VRBO problems)
~jemsan1: "Find Reservation" was why I was trying to call.
~jemsan1's review of VRBO customer service
GetHuman: So how would you sum up your experience for GetHuman's VRBO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jemsan1: I needed to have my Reservation ID added to my account so I could easily access the information and they told me that it could not be done after the fact. ugh
GetHuman: Let's quantify your experience contacting VRBO. On a scale of 1 to 5, how easy is it go get help on a VRBO problem?
~jemsan1: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jemsan1: I'd give them a one out of five on communication.
GetHuman: And what about VRBO's ability to quickly and effectively address your problem?
~jemsan1: For that I would say five out of five.
GetHuman: And finally- any advice for other VRBO customers?
~jemsan1: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per VRBO sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~jemsan1 taken from his VRBO customer service problem that occurred on novembre 19º, 2017.