VRBO: I have not been able to log in to my account as...
Una recensione del cliente VRBO da parte dell'utente GetHuman ~The Kailua Cottage da novembre 21º, 2017
Background on ~The Kailua Cottage's case
GetHuman: ~The Kailua Cottage - can you tell our other VRBO customers when your case took place?
~The Kailua Cottage: Sure. It was middle of the night, on novembre 19º.
GetHuman: Did you reach out to VRBO, and if so, how?
GetHuman: And which of these common VRBO customer issues best describes the reason you wanted to talk to them?
(Shows ~The Kailua Cottage a list of common VRBO problems)
~The Kailua Cottage: "Cancel Booking" was why I was trying to call.
~The Kailua Cottage's review of VRBO customer service
GetHuman: So how would you sum up your experience for GetHuman's VRBO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~The Kailua Cottage: I have not been able to log in to my account as an owner and it is costing me money. I have call twice for * days now and still no solution.
GetHuman: Let's quantify your experience contacting VRBO. On a scale of 1 to 5, how easy is it go get help on a VRBO problem?
~The Kailua Cottage: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~The Kailua Cottage: I'd give them a one out of five on communication.
GetHuman: And what about VRBO's ability to quickly and effectively address your problem?
~The Kailua Cottage: For that I would say four out of five.
GetHuman: And finally- any advice for other VRBO customers?
~The Kailua Cottage: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per VRBO sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~The Kailua Cottage taken from his VRBO customer service problem that occurred on novembre 19º, 2017.