VRBO: I am calling from Mexico and the cost of calls...

Una recensione del cliente VRBO da parte dell'utente GetHuman ~Gaby Espinosa da novembre 24º, 2017

Background on ~Gaby Espinosa's case

GetHuman: ~Gaby Espinosa - can you tell our other VRBO customers when your case took place?
~Gaby Espinosa: Sure. It was morning, on novembre 18º.
GetHuman: Did you reach out to VRBO, and if so, how?
~Gaby Espinosa: I used the 877-228-3145 number I found for on the GetHuman VRBO customer phone number page I was on: VRBO Customer Service Phone Number
GetHuman: And which of these common VRBO customer issues best describes the reason you wanted to talk to them?
(Shows ~Gaby Espinosa a list of common VRBO problems)
~Gaby Espinosa: "Cancel booking" was why I was trying to call.

~Gaby Espinosa's review of VRBO customer service

GetHuman: So how would you sum up your experience for GetHuman's VRBO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gaby Espinosa: I am calling from Mexico and the cost of calls are expensive. I am waiting for ** minutes and no body answer me (only an answer machine with a record). I will hang up because is too much time.
GetHuman: Let's quantify your experience contacting VRBO. On a scale of 1 to 5, how easy is it go get help on a VRBO problem?
~Gaby Espinosa: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gaby Espinosa: I'd give them a five out of five on communication.
GetHuman: And what about VRBO's ability to quickly and effectively address your problem?
~Gaby Espinosa: For that I would say one out of five.
GetHuman: And finally- any advice for other VRBO customers?
~Gaby Espinosa: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per VRBO sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Gaby Espinosa taken from his VRBO customer service problem that occurred on novembre 18º, 2017.

VRBO

2.23 of 5 stars | 79 reviews

~Gaby Espinosa's VRBO Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like VRBO, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with VRBO in any way.

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