VRBO: Due to the government shutdown I was unable to...
Una recensione del cliente VRBO da parte dell'utente GetHuman ~disappointed da novembre 18º, 2017
Background on ~disappointed's case
GetHuman: ~disappointed - can you tell our other VRBO customers when your case took place?
~disappointed: Sure. It was afternoon, on novembre 9º.
GetHuman: Did you reach out to VRBO, and if so, how?
GetHuman: And which of these common VRBO customer issues best describes the reason you wanted to talk to them?
(Shows ~disappointed a list of common VRBO problems)
~disappointed: "Make a booking" was why I was trying to call.
~disappointed's review of VRBO customer service
GetHuman: So how would you sum up your experience for GetHuman's VRBO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disappointed: Due to the government shutdown I was unable to go where I had intended to go. My wife found this site and booked a vacation. After she put in the credit card info* a pop up said they have ** hours to respond. That information should have been put on the front of the site. Now I'm waiting and should not have had to do so. Be careful of this website. They said they are just an advertising site and if you put your information out there you're at the mercy of the owner.
GetHuman: Let's quantify your experience contacting VRBO. On a scale of 1 to 5, how easy is it go get help on a VRBO problem?
~disappointed: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disappointed: I'd give them a four out of five on communication.
GetHuman: And what about VRBO's ability to quickly and effectively address your problem?
~disappointed: For that I would say three out of five.
GetHuman: And finally- any advice for other VRBO customers?
~disappointed: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per VRBO sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~disappointed taken from his VRBO customer service problem that occurred on novembre 9º, 2017.