VIZIO: I wouldn't recommend VISIO to enyone

Una recensione del cliente VIZIO da parte dell'utente GetHuman GetHuman-dugasz6 da novembre 28º, 2017

Background on GetHuman-dugasz6's case

GetHuman: GetHuman-dugasz6 - can you tell our other VIZIO customers when your case took place?
GetHuman-dugasz6: Sure. It was late at night, on novembre 24º.
GetHuman: Did you reach out to VIZIO, and if so, how?
GetHuman-dugasz6: I used the 888-849-4623 number I found for on the GetHuman VIZIO customer phone number page I was on: VIZIO Customer Service Phone Number
GetHuman: And which of these common VIZIO customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-dugasz6 a list of common VIZIO problems)
GetHuman-dugasz6: "Warranty claim" was why I was trying to call.

GetHuman-dugasz6's review of VIZIO customer service

GetHuman: So how would you sum up your experience for GetHuman's VIZIO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-dugasz6: I wouldn't recommend VISIO to enyone
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-dugasz6: Yes I can give you more details. VISIO television *****.I had the Tv for one year . Now I have to replace it with a different brand of course.The warranty expired a month ago,they won't fix it. My son in law wanted to buy the same TV,I told him not to.
GetHuman: Let's quantify your experience contacting VIZIO. On a scale of 1 to 5, how easy is it go get help on a VIZIO problem?
GetHuman-dugasz6: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-dugasz6: I'd give them a five out of five on communication.
GetHuman: And what about VIZIO's ability to quickly and effectively address your problem?
GetHuman-dugasz6: For that I would say two out of five.
GetHuman: And finally- any advice for other VIZIO customers?
GetHuman-dugasz6: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per VIZIO sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-dugasz6 taken from his VIZIO customer service problem that occurred on novembre 24º, 2017.


3.39 of 5 stars | 159 reviews

GetHuman-dugasz6's VIZIO Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like VIZIO, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with VIZIO in any way.

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