VIZIO: I don't understand where these negative reviews...
Una recensione del cliente VIZIO da parte dell'utente GetHuman ~Jarrett da novembre 26º, 2017
Background on ~Jarrett 's case
GetHuman: ~Jarrett - can you tell our other VIZIO customers when your case took place?
~Jarrett : Yes. It was morning, on novembre 16º.
GetHuman: Did you reach out to VIZIO, and if so, how?
GetHuman: And which of these common VIZIO customer issues best describes the reason you wanted to talk to them?
(Shows ~Jarrett a list of common VIZIO problems)
~Jarrett : "Return a Product" was why I was trying to call.
~Jarrett 's review of VIZIO customer service
GetHuman: So how would you sum up your experience for GetHuman's VIZIO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jarrett : I don't understand where these negative reviews are coming from. I have had * Vizio products and this is the first problem I have ever had with one. The customer serviced department is the best I've ever dealt with. OUTSTANDING service they were friendly and went well out of their way to help me.
GetHuman: Let's quantify your experience contacting VIZIO. On a scale of 1 to 5, how easy is it go get help on a VIZIO problem?
~Jarrett : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jarrett : I'd give them a one out of five on communication.
GetHuman: And what about VIZIO's ability to quickly and effectively address your problem?
~Jarrett : For that I would say four out of five.
GetHuman: And finally- any advice for other VIZIO customers?
~Jarrett : Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per VIZIO sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Jarrett taken from his VIZIO customer service problem that occurred on novembre 16º, 2017.