UPS: couldn't understand agents English very rude hu...

Una recensione del cliente UPS da parte dell'utente GetHuman ~henry delgado da novembre 24º, 2017

Background on ~henry delgado's case

GetHuman: ~henry delgado - can you tell our other UPS customers when your case took place?
~henry delgado: Yup. It was morning, on novembre 17º.
GetHuman: Did you reach out to UPS, and if so, how?
~henry delgado: I used the 800-742-5877 number I found for on the GetHuman UPS customer phone number page I was on: UPS Customer Service Phone Number
GetHuman: And which of these common UPS customer issues best describes the reason you wanted to talk to them?
(Shows ~henry delgado a list of common UPS problems)
~henry delgado: "Overcharge/Strange charge" was why I was trying to call.

~henry delgado's review of UPS customer service

GetHuman: So how would you sum up your experience for GetHuman's UPS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~henry delgado: couldn't understand agents English very rude hung up on me after he took the info pretended to drop call and didn't call me back****
GetHuman: Let's quantify your experience contacting UPS. On a scale of 1 to 5, how easy is it go get help on a UPS problem?
~henry delgado: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~henry delgado: I'd give them a three out of five on communication.
GetHuman: And what about UPS's ability to quickly and effectively address your problem?
~henry delgado: For that I would say four out of five.
GetHuman: And finally- any advice for other UPS customers?
~henry delgado: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per UPS sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~henry delgado taken from his UPS customer service problem that occurred on novembre 17º, 2017.


2.56 of 5 stars | 201 reviews

~henry delgado's UPS Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like UPS, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with UPS in any way.

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