TransUnion: Outsourced to INDIA? so much for security.*Ext...
Una recensione del cliente TransUnion da parte dell'utente GetHuman ~just me man da novembre 20º, 2017
Background on ~just me man's case
GetHuman: ~just me man - can you tell our other TransUnion customers when your case took place?
~just me man: Yes. It was morning, on novembre 17º.
GetHuman: Did you reach out to TransUnion, and if so, how?
GetHuman: And which of these common TransUnion customer issues best describes the reason you wanted to talk to them?
(Shows ~just me man a list of common TransUnion problems)
~just me man: "Fix credit score" was why I was trying to call.
~just me man's review of TransUnion customer service
GetHuman: So how would you sum up your experience for GetHuman's TransUnion customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~just me man: Outsourced to INDIA? so much for security.*Extremely difficult to go through the process if we can't understand each other. And I agree with the concern of another commenter regarding the security of sensitive personal data if this call is being handled by the lowest international bidder.
GetHuman: Let's quantify your experience contacting TransUnion. On a scale of 1 to 5, how easy is it go get help on a TransUnion problem?
~just me man: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~just me man: I'd give them a five out of five on communication.
GetHuman: And what about TransUnion's ability to quickly and effectively address your problem?
~just me man: For that I would say five out of five.
GetHuman: And finally- any advice for other TransUnion customers?
~just me man: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per TransUnion sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~just me man taken from his TransUnion customer service problem that occurred on novembre 17º, 2017.