TransUnion: I spoke to Jessica who is foreign, never did un...

Una recensione del cliente TransUnion da parte dell'utente GetHuman ~Horrible experience da novembre 26º, 2017

Background on ~Horrible experience's case

GetHuman: ~Horrible experience - can you tell our other TransUnion customers when your case took place?
~Horrible experience: Sure. It was morning, on novembre 20º.
GetHuman: Did you reach out to TransUnion, and if so, how?
~Horrible experience: I used the 800-916-8800 number I found for on the GetHuman TransUnion customer phone number page I was on: TransUnion Customer Service Phone Number
GetHuman: And which of these common TransUnion customer issues best describes the reason you wanted to talk to them?
(Shows ~Horrible experience a list of common TransUnion problems)
~Horrible experience: "Fix credit score" was why I was trying to call.

~Horrible experience's review of TransUnion customer service

GetHuman: So how would you sum up your experience for GetHuman's TransUnion customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Horrible experience: I spoke to Jessica who is foreign, never did understand her. I'm not sure that my problem was taken care of. She gave me a phone number for security freeze.I didn't reach a security freeze company I reached a high pressured company selling Visas. If you can't speak English you have no business in customer service by phone.
GetHuman: Let's quantify your experience contacting TransUnion. On a scale of 1 to 5, how easy is it go get help on a TransUnion problem?
~Horrible experience: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Horrible experience: I'd give them a two out of five on communication.
GetHuman: And what about TransUnion's ability to quickly and effectively address your problem?
~Horrible experience: For that I would say one out of five.
GetHuman: And finally- any advice for other TransUnion customers?
~Horrible experience: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per TransUnion sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Horrible experience taken from his TransUnion customer service problem that occurred on novembre 20º, 2017.

TransUnion

3.03 of 5 stars | 352 reviews

~Horrible experience's TransUnion Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like TransUnion, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with TransUnion in any way.

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