TransUnion: could not get to talk to someone I could undres...

Una recensione del cliente TransUnion da parte dell'utente GetHuman ~mad man da novembre 20º, 2017

Background on ~mad man's case

GetHuman: ~mad man - can you tell our other TransUnion customers when your case took place?
~mad man: Yes I can. It was morning, on novembre 11º.
GetHuman: Did you reach out to TransUnion, and if so, how?
~mad man: I used the 800-916-8800 number I found for on the GetHuman TransUnion customer phone number page I was on: TransUnion Customer Service Phone Number
GetHuman: And which of these common TransUnion customer issues best describes the reason you wanted to talk to them?
(Shows ~mad man a list of common TransUnion problems)
~mad man: "Question" was why I was trying to call.

~mad man's review of TransUnion customer service

GetHuman: So how would you sum up your experience for GetHuman's TransUnion customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mad man: could not get to talk to someone I could undrestand. why don't transunion let AMERICANS take care of business here in the USA not someone in India or another foreign country.
GetHuman: Let's quantify your experience contacting TransUnion. On a scale of 1 to 5, how easy is it go get help on a TransUnion problem?
~mad man: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mad man: I'd give them a two out of five on communication.
GetHuman: And what about TransUnion's ability to quickly and effectively address your problem?
~mad man: For that I would say five out of five.
GetHuman: And finally- any advice for other TransUnion customers?
~mad man: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per TransUnion sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~mad man taken from his TransUnion customer service problem that occurred on novembre 11º, 2017.

TransUnion

3.03 of 5 stars | 352 reviews

~mad man's TransUnion Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like TransUnion, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with TransUnion in any way.

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