TransUnion: First time calling. Some dude with heavy accent...

Una recensione del cliente TransUnion da parte dell'utente GetHuman ~TransUnion SUCKS! da novembre 21º, 2017

Background on ~TransUnion SUCKS!'s case

GetHuman: ~TransUnion SUCKS! - can you tell our other TransUnion customers when your case took place?
~TransUnion SUCKS!: Yes I can. It was middle of the night, on novembre 19º.
GetHuman: Did you reach out to TransUnion, and if so, how?
~TransUnion SUCKS!: I used the 800-916-8800 number I found for on the GetHuman TransUnion customer phone number page I was on: TransUnion Customer Service Phone Number
GetHuman: And which of these common TransUnion customer issues best describes the reason you wanted to talk to them?
(Shows ~TransUnion SUCKS! a list of common TransUnion problems)
~TransUnion SUCKS!: "Cancel Subscription" was why I was trying to call.

~TransUnion SUCKS!'s review of TransUnion customer service

GetHuman: So how would you sum up your experience for GetHuman's TransUnion customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TransUnion SUCKS!: First time calling. Some dude with heavy accent answered.*I asked what country he was in, and he said Central or South America.*I told him I don't discuss my financial information with anyone outside the US, and then hung up.*Now searching for another number.
GetHuman: Let's quantify your experience contacting TransUnion. On a scale of 1 to 5, how easy is it go get help on a TransUnion problem?
~TransUnion SUCKS!: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TransUnion SUCKS!: I'd give them a four out of five on communication.
GetHuman: And what about TransUnion's ability to quickly and effectively address your problem?
~TransUnion SUCKS!: For that I would say one out of five.
GetHuman: And finally- any advice for other TransUnion customers?
~TransUnion SUCKS!: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per TransUnion sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~TransUnion SUCKS! taken from his TransUnion customer service problem that occurred on novembre 19º, 2017.


3.03 of 5 stars | 352 reviews

~TransUnion SUCKS!'s TransUnion Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like TransUnion, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with TransUnion in any way.

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