TransUnion: I wanted to talk to a human IN AMERICA about my...

Una recensione del cliente TransUnion da parte dell'utente GetHuman ~jim saunders da novembre 28º, 2017

Background on ~jim saunders's case

GetHuman: ~jim saunders - can you tell our other TransUnion customers when your case took place?
~jim saunders: Yup. It was morning, on novembre 20º.
GetHuman: Did you reach out to TransUnion, and if so, how?
~jim saunders: I used the 800-916-8800 number I found for on the GetHuman TransUnion customer phone number page I was on: TransUnion Customer Service Phone Number
GetHuman: And which of these common TransUnion customer issues best describes the reason you wanted to talk to them?
(Shows ~jim saunders a list of common TransUnion problems)
~jim saunders: "Complaint" was why I was trying to call.

~jim saunders's review of TransUnion customer service

GetHuman: So how would you sum up your experience for GetHuman's TransUnion customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jim saunders: I wanted to talk to a human IN AMERICA about my credit report in WHICH YOU WERE REPORTING INACCURATE INFORMATION. How do I talk to someone who understands my concerns and questions. Not an automatic set answers from someone in INDIA. How do I talk to someone about what the letter you sent me means.
GetHuman: Let's quantify your experience contacting TransUnion. On a scale of 1 to 5, how easy is it go get help on a TransUnion problem?
~jim saunders: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jim saunders: I'd give them a five out of five on communication.
GetHuman: And what about TransUnion's ability to quickly and effectively address your problem?
~jim saunders: For that I would say five out of five.
GetHuman: And finally- any advice for other TransUnion customers?
~jim saunders: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per TransUnion sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~jim saunders taken from his TransUnion customer service problem that occurred on novembre 20º, 2017.

TransUnion

3.03 of 5 stars | 352 reviews

~jim saunders's TransUnion Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like TransUnion, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with TransUnion in any way.

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