TransUnion: I am tired of talking to people that have Engli...

Una recensione del cliente TransUnion da parte dell'utente GetHuman ~skip da novembre 28º, 2017

Background on ~skip's case

GetHuman: ~skip - can you tell our other TransUnion customers when your case took place?
~skip: Yes. It was afternoon, on novembre 26º.
GetHuman: Did you reach out to TransUnion, and if so, how?
~skip: I used the 800-916-8800 number I found for on the GetHuman TransUnion customer phone number page I was on: TransUnion Customer Service Phone Number
GetHuman: And which of these common TransUnion customer issues best describes the reason you wanted to talk to them?
(Shows ~skip a list of common TransUnion problems)
~skip: "Cancel Subscription" was why I was trying to call.

~skip's review of TransUnion customer service

GetHuman: So how would you sum up your experience for GetHuman's TransUnion customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~skip: I am tired of talking to people that have English as a second language.*Horrible time trying to understand them.*Asked to talk to someone in the states and got another one with a heavy accent that made it very unpleasant and difficult time on the phone with them.
GetHuman: Let's quantify your experience contacting TransUnion. On a scale of 1 to 5, how easy is it go get help on a TransUnion problem?
~skip: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~skip: I'd give them a two out of five on communication.
GetHuman: And what about TransUnion's ability to quickly and effectively address your problem?
~skip: For that I would say three out of five.
GetHuman: And finally- any advice for other TransUnion customers?
~skip: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per TransUnion sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~skip taken from his TransUnion customer service problem that occurred on novembre 26º, 2017.

TransUnion

3.03 of 5 stars | 352 reviews

~skip's TransUnion Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like TransUnion, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with TransUnion in any way.

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