State Farm: This is the second occasion I've had to use Get...
Una recensione del cliente State Farm da parte dell'utente GetHuman ~After Hours Caller da novembre 26º, 2017
Background on ~After Hours Caller's case
GetHuman: ~After Hours Caller - can you tell our other State Farm customers when your case took place?
~After Hours Caller: Yes I can. It was afternoon, on novembre 24º.
GetHuman: Did you reach out to State Farm, and if so, how?
GetHuman: And which of these common State Farm customer issues best describes the reason you wanted to talk to them?
(Shows ~After Hours Caller a list of common State Farm problems)
~After Hours Caller: "File a Claim" was why I was trying to call.
~After Hours Caller's review of State Farm customer service
GetHuman: So how would you sum up your experience for GetHuman's State Farm customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~After Hours Caller: This is the second occasion I've had to use Get Human to find a number for State Farm Insurance that isn't the local agent. I appreciate Get Human very much, but the problem is all the State Farm rep *really* says is that the local agent will have to call me back. I'm used to customer service that can give straight answers themselves.
GetHuman: Let's quantify your experience contacting State Farm. On a scale of 1 to 5, how easy is it go get help on a State Farm problem?
~After Hours Caller: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~After Hours Caller: I'd give them a three out of five on communication.
GetHuman: And what about State Farm's ability to quickly and effectively address your problem?
~After Hours Caller: For that I would say two out of five.
GetHuman: And finally- any advice for other State Farm customers?
~After Hours Caller: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per State Farm sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~After Hours Caller taken from his State Farm customer service problem that occurred on novembre 24º, 2017.