State Farm: As an auto dealer I was told I could not be hel...
Una recensione del cliente State Farm da parte dell'utente GetHuman GetHuman-374251 da novembre 27º, 2017
Background on GetHuman-374251's case
GetHuman: GetHuman-374251 - can you tell our other State Farm customers when your case took place?
GetHuman-374251: Sure. It was middle of the night, on novembre 18º.
GetHuman: Did you reach out to State Farm, and if so, how?
GetHuman: And which of these common State Farm customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-374251 a list of common State Farm problems)
GetHuman-374251: "File a Claim" was why I was trying to call.
GetHuman-374251's review of State Farm customer service
GetHuman: So how would you sum up your experience for GetHuman's State Farm customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-374251: As an auto dealer I was told I could not be helped even though the local agent was not sending the required information which had been verified by the policy holder.
GetHuman: Let's quantify your experience contacting State Farm. On a scale of 1 to 5, how easy is it go get help on a State Farm problem?
GetHuman-374251: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-374251: I'd give them a five out of five on communication.
GetHuman: And what about State Farm's ability to quickly and effectively address your problem?
GetHuman-374251: For that I would say two out of five.
GetHuman: And finally- any advice for other State Farm customers?
GetHuman-374251: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per State Farm sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-374251 taken from his State Farm customer service problem that occurred on novembre 18º, 2017.