Sprint Corporate Care: Two months ago I switched my rate plane as we w...
Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman GetHuman-nayesa da dicembre 3º, 2017
Background on GetHuman-nayesa's case
GetHuman: GetHuman-nayesa - can you tell our other Sprint Corporate Care customers when your case took place?
GetHuman-nayesa: Sure. It was evening, on novembre 28º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-nayesa a list of common Sprint Corporate Care problems)
GetHuman-nayesa: "Technical support" was why I was trying to call.
GetHuman-nayesa's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-nayesa: Two months ago I switched my rate plane as we weren't using more than *GB of data. Since then, w...
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-nayesa: Two months ago I switched my rate plane as we weren't using more than *GB of data. Since then, we've gone over within * days within the billing cycle for data overages. I have made over ** telephone calls regarding this and have been hung up on, place on terminal hold and transferred multiple times with no resolution.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
GetHuman-nayesa: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-nayesa: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
GetHuman-nayesa: For that I would say five out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
GetHuman-nayesa: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-nayesa taken from his Sprint Corporate Care customer service problem that occurred on novembre 28º, 2017.