Sprint Corporate Care: I've been calling customer service since last m...

Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman ~Furious Customer da novembre 24º, 2017

Background on ~Furious Customer's case

GetHuman: ~Furious Customer - can you tell our other Sprint Corporate Care customers when your case took place?
~Furious Customer: Yes I can. It was late at night, on novembre 19º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
~Furious Customer: I used the 800-369-5400 number I found for on the GetHuman Sprint Corporate Care customer phone number page I was on: Sprint Corporate Care Customer Service Phone Number
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~Furious Customer a list of common Sprint Corporate Care problems)
~Furious Customer: "Technical support" was why I was trying to call.

~Furious Customer's review of Sprint Corporate Care customer service

GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Furious Customer: I've been calling customer service since last month because the coverage in the San Diego area is really awful. After multiple escalations and headaches their conclusion was that my phone was the real issue, so then I explained that both my wife and I have the same exact problem and recently upgraded phones (Iphone *s), when I threatened to cancel their service they said ''Ok Sr. you have to pay the ETF (early termination fee( $*** dlls'' and I flipped out since I was cancelling for getting a crappy service not for other reason. Bottom line I ended up switching over to Verizon and they basically paid off the ETF and we're much happier with Verizon now.**DO NOT SIGN UP A CONTRACT WITH SPRINT (AWFUL SERVICE, CUSTOMER SERVICE, ETC.)
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~Furious Customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Furious Customer: I'd give them a two out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~Furious Customer: For that I would say five out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~Furious Customer: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Furious Customer taken from his Sprint Corporate Care customer service problem that occurred on novembre 19º, 2017.

Sprint Corporate Care

1.54 of 5 stars | 394 reviews

~Furious Customer's Sprint Corporate Care Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Sprint Corporate Care, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Sprint Corporate Care in any way.

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