Sprint Corporate Care: My husband went in to get a flip phone to repla...
Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman GetHuman-105364 da novembre 24º, 2017
Background on GetHuman-105364's case
GetHuman: GetHuman-105364 - can you tell our other Sprint Corporate Care customers when your case took place?
GetHuman-105364: Yes. It was late at night, on novembre 18º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-105364 a list of common Sprint Corporate Care problems)
GetHuman-105364: "Service problem" was why I was trying to call.
GetHuman-105364's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-105364: My husband went in to get a flip phone to replace the one she lost ****. The young lady there could not scan it so he ended up getting something else instead. We worked with my mom and could not get her to learn how to use it. We took it back on *****. The same person said no problem go get the box and the charger. We left and gathered everything and returned. She said she was afraid my mom couldn't us the phone we got. She then said we had ** days and it was ** days and she couldn't do it after all. She was very rude and then just started talking with the other employee. The first visit took * *** hours. Now I have to go on Amazon and get her a $** flip phone unless you are able to help me. My mom is ** years old and can only do the basics. Two days late...I need to figure out how to get away from Sprint to a company that works for the consumer. The store we went to was in Redbank, SC.*Above the maximum minutes was ** so I put that. The time limit needs to be increased.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
GetHuman-105364: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-105364: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
GetHuman-105364: For that I would say three out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
GetHuman-105364: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-105364 taken from his Sprint Corporate Care customer service problem that occurred on novembre 18º, 2017.