Sprint Corporate Care: Went to purchase two new upgrade phones and new...
Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman ~luckeu02 da novembre 26º, 2017
Background on ~luckeu02's case
GetHuman: ~luckeu02 - can you tell our other Sprint Corporate Care customers when your case took place?
~luckeu02: Yup. It was evening, on novembre 24º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~luckeu02 a list of common Sprint Corporate Care problems)
~luckeu02: "Overcharge/Strange charge" was why I was trying to call.
~luckeu02's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~luckeu02: Went to purchase two new upgrade phones and new customers have better phone prices then long time existing customer. When I asked about it customer care guy told me basically it more important to get new customer in then satisfied the old ones. They assume we like their service enough to stick around. So basically if your a new customer you get good prices but one that have been with them for ** yrs can go f themselves. This is the first time I'm going to go research other cell phone companies.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~luckeu02: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~luckeu02: I'd give them a three out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~luckeu02: For that I would say two out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~luckeu02: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~luckeu02 taken from his Sprint Corporate Care customer service problem that occurred on novembre 24º, 2017.