Sprint Corporate Care: I do not recommend Sprint to anyone. Their cust...
Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman ~BamBAm da novembre 25º, 2017
Background on ~BamBAm's case
GetHuman: ~BamBAm - can you tell our other Sprint Corporate Care customers when your case took place?
~BamBAm: Sure. It was middle of the night, on novembre 16º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~BamBAm a list of common Sprint Corporate Care problems)
~BamBAm: "Service problem" was why I was trying to call.
~BamBAm's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BamBAm: I do not recommend Sprint to anyone. Their customer service reps are like robots and programmed. They are pointless and useless. I spend *,*** a year on cell phone service. I called looking for a more appropriate plan they not only had nothing but charging me including insurance a totaly of ***.** a month thats before taxes for * phone lines with unlimited talk,data and text. I called to see if I could get a more appropriate plan and they had nothing available for a customer who has been a customer for ** years.They don't care about loyalty. SO due to them not having something more appropriate for a single parent and her child I cancelled sprint regardless of the breaking the contract fee.I took my business else where. They are by far the worse customer service I ever encountered.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~BamBAm: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BamBAm: I'd give them a two out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~BamBAm: For that I would say three out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~BamBAm: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~BamBAm taken from his Sprint Corporate Care customer service problem that occurred on novembre 16º, 2017.