Rhapsody.com: Customer Sevice Hours Are NOT Reasonable* I did...

Una recensione del cliente Rhapsody.com da parte dell'utente GetHuman ~Mike Gard da novembre 26º, 2017

Background on ~Mike Gard's case

GetHuman: ~Mike Gard - can you tell our other Rhapsody.com customers when your case took place?
~Mike Gard: Sure. It was middle of the night, on novembre 20º.
GetHuman: Did you reach out to Rhapsody.com, and if so, how?
~Mike Gard: I used the 866-597-5505 number I found for on the GetHuman Rhapsody.com customer phone number page I was on: Rhapsody.com Customer Service Phone Number
GetHuman: And which of these common Rhapsody.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Mike Gard a list of common Rhapsody.com problems)
~Mike Gard: "Service problem" was why I was trying to call.

~Mike Gard's review of Rhapsody.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Rhapsody.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mike Gard: Customer Sevice Hours Are NOT Reasonable* I didn't even turn on my computer until after your Hours, so now I have to wait until I can be online when you are !!!! I CAN NOT READ the first Challenge words, my eyes aren not that good at ** Years of age !!!!!
GetHuman: Let's quantify your experience contacting Rhapsody.com. On a scale of 1 to 5, how easy is it go get help on a Rhapsody.com problem?
~Mike Gard: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mike Gard: I'd give them a two out of five on communication.
GetHuman: And what about Rhapsody.com's ability to quickly and effectively address your problem?
~Mike Gard: For that I would say three out of five.
GetHuman: And finally- any advice for other Rhapsody.com customers?
~Mike Gard: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Rhapsody.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Mike Gard taken from his Rhapsody.com customer service problem that occurred on novembre 20º, 2017.


1.50 of 5 stars | 46 reviews

~Mike Gard's Rhapsody.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Rhapsody.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Rhapsody.com in any way.

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