Partsgeek.com: Parts geek is horrible, they do everything poss...

Una recensione del cliente Partsgeek.com da parte dell'utente GetHuman ~Un happy customer da novembre 24º, 2017

Background on ~Un happy customer's case

GetHuman: ~Un happy customer - can you tell our other Partsgeek.com customers when your case took place?
~Un happy customer: Yup. It was middle of the night, on novembre 16º.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
~Un happy customer: I used the 800-541-9352 number I found for on the GetHuman Partsgeek.com customer phone number page I was on: Partsgeek.com Customer Service Phone Number
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Un happy customer a list of common Partsgeek.com problems)
~Un happy customer: "Refund a Charge" was why I was trying to call.

~Un happy customer's review of Partsgeek.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Un happy customer: Parts geek is horrible, they do everything possible to avoid your phone calls and have horrible customer service through the internet, they just continue to give you the run around
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~Un happy customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Un happy customer: I'd give them a two out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~Un happy customer: For that I would say three out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~Un happy customer: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Partsgeek.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Un happy customer taken from his Partsgeek.com customer service problem that occurred on novembre 16º, 2017.

Partsgeek.com

1.15 of 5 stars | 271 reviews

~Un happy customer's Partsgeek.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Partsgeek.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Partsgeek.com in any way.

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