Partsgeek.com: The worst company to deal with. They do not hav...

Una recensione del cliente Partsgeek.com da parte dell'utente GetHuman ~Unhappy Customer da novembre 21º, 2017

Background on ~Unhappy Customer's case

GetHuman: ~Unhappy Customer - can you tell our other Partsgeek.com customers when your case took place?
~Unhappy Customer: Yup. It was morning, on novembre 13º.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
~Unhappy Customer: I used the 800-541-9352 number I found for on the GetHuman Partsgeek.com customer phone number page I was on: Partsgeek.com Customer Service Phone Number
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhappy Customer a list of common Partsgeek.com problems)
~Unhappy Customer: "Refund a Charge" was why I was trying to call.

~Unhappy Customer's review of Partsgeek.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhappy Customer: The worst company to deal with. They do not have any customer service. Returning the wrong item they sent is impossible. Then they want you to pay the shipping
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~Unhappy Customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhappy Customer: I'd give them a four out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~Unhappy Customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~Unhappy Customer: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Partsgeek.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Unhappy Customer taken from his Partsgeek.com customer service problem that occurred on novembre 13º, 2017.

Partsgeek.com

1.15 of 5 stars | 271 reviews

~Unhappy Customer's Partsgeek.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Partsgeek.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Partsgeek.com in any way.

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