* back orders, I finally cancelled both, they c...

Una recensione del cliente da parte dell'utente GetHuman ~fabian mauri da novembre 20º, 2017

Background on ~fabian mauri's case

GetHuman: ~fabian mauri - can you tell our other customers when your case took place?
~fabian mauri: Sure. It was evening, on novembre 11º.
GetHuman: Did you reach out to, and if so, how?
~fabian mauri: I used the 800-541-9352 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows ~fabian mauri a list of common problems)
~fabian mauri: "Track a Package" was why I was trying to call.

~fabian mauri's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fabian mauri: * back orders, I finally cancelled both, they charged me and then I sent back because I purchased somewhere else!!..They charged me the shipping and handling and the restocking fee...I am out $**.** because of this awful company, save your money, go to your local pep boys or other online service. This is pathetic and to top it off...all automated and emails only. peoples!!!!.what ever happened to good old customer real people service!!!???
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
~fabian mauri: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fabian mauri: I'd give them a one out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
~fabian mauri: For that I would say four out of five.
GetHuman: And finally- any advice for other customers?
~fabian mauri: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~fabian mauri taken from his customer service problem that occurred on novembre 11º, 2017.

1.15 of 5 stars | 271 reviews

~fabian mauri's Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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