PNC Bank: Stay away from this bank. They can really ruin...

Una recensione del cliente PNC Bank da parte dell'utente GetHuman ~nerveknob da novembre 3º, 2017

Background on ~nerveknob's case

GetHuman: ~nerveknob - can you tell our other PNC Bank customers when your case took place?
~nerveknob: Yes. It was middle of the night, on ottobre 25º.
GetHuman: Did you reach out to PNC Bank, and if so, how?
~nerveknob: I used the 888-762-2265 number I found for on the GetHuman PNC Bank customer phone number page I was on: PNC Bank Customer Service Phone Number
GetHuman: And which of these common PNC Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~nerveknob a list of common PNC Bank problems)
~nerveknob: "Cancel Account" was why I was trying to call.

~nerveknob's review of PNC Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's PNC Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nerveknob: Stay away from this bank. They can really ruin your life!**I had purchased*financed a used vehicle and they botched up the paperwork so badly that the manufacturer will not release the title, but they established the loan and still hold me responsible. I cannot drive or license my $**k car due to PNC's horrendous handling of the title work. And they are still holding me to the loan. It's been two months and no sight of a resolution. The manufacturer got their pay-off and they consider the car still owned by the prior owner, who is unreachable. **They are destroying my (once *** score) credit... costing me thousands... and basically ruining my life. I'm so sick from this I cannot stand it. Attorney fees will be through the roof. This started with the PNC Branch on Henderson in Columbus, OH.. and has progressed to their upper tier loan centers with no resolution (all of PNC has been useless in trying to resolve this). Henderson Road, Columbus is horribly managed (well all of it
GetHuman: Let's quantify your experience contacting PNC Bank. On a scale of 1 to 5, how easy is it go get help on a PNC Bank problem?
~nerveknob: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nerveknob: I'd give them a five out of five on communication.
GetHuman: And what about PNC Bank's ability to quickly and effectively address your problem?
~nerveknob: For that I would say four out of five.
GetHuman: And finally- any advice for other PNC Bank customers?
~nerveknob: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per PNC Bank sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~nerveknob taken from his PNC Bank customer service problem that occurred on ottobre 25º, 2017.

PNC Bank

1.57 of 5 stars | 199 reviews

~nerveknob's PNC Bank Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like PNC Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with PNC Bank in any way.

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