PNC Bank: I came into the bank today Tuesday, January **t...
Una recensione del cliente PNC Bank da parte dell'utente GetHuman ~sally da novembre 25º, 2017
Background on ~sally's case
GetHuman: ~sally - can you tell our other PNC Bank customers when your case took place?
~sally: Yeah. It was afternoon, on novembre 21º.
GetHuman: Did you reach out to PNC Bank, and if so, how?
GetHuman: And which of these common PNC Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~sally a list of common PNC Bank problems)
~sally: "Question" was why I was trying to call.
~sally's review of PNC Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's PNC Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sally: I came into the bank today Tuesday, January **th and I was cashing a check that was a PNC check, and I do not have an account with PNC. I have an account with First Merit. The showed my driver license and the teller still wanted to see a credit card. I pulled out my First Merit debit card and she said no it has to be a credit card. That makes absolutely zero since. I showed my Michigan*state issued drivers license and now I have to show another major ID. Why? My ID should be enough. She was being*the rules are very silly. Very silly that is why for years you could not ask to see a credit card because of silly procedures like this.
GetHuman: Let's quantify your experience contacting PNC Bank. On a scale of 1 to 5, how easy is it go get help on a PNC Bank problem?
~sally: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sally: I'd give them a five out of five on communication.
GetHuman: And what about PNC Bank's ability to quickly and effectively address your problem?
~sally: For that I would say one out of five.
GetHuman: And finally- any advice for other PNC Bank customers?
~sally: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per PNC Bank sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~sally taken from his PNC Bank customer service problem that occurred on novembre 21º, 2017.