I hate PNC Bank. I accidently used the wrong...

Una recensione del cliente PNC Bank da parte dell'utente GetHuman ~Stacy Heilig da novembre 8º, 2017

Background on ~Stacy Heilig's case

GetHuman: ~Stacy Heilig - can you tell our other PNC Bank customers when your case took place?
~Stacy Heilig: Yes I can. It was late at night, on novembre 1º.
GetHuman: Did you reach out to PNC Bank, and if so, how?
~Stacy Heilig: I used the 888-762-2265 number I found for on the GetHuman PNC Bank customer phone number page I was on: PNC Bank Customer Service Phone Number
GetHuman: And which of these common PNC Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Stacy Heilig a list of common PNC Bank problems)
~Stacy Heilig: "Account Access" was why I was trying to call.

~Stacy Heilig's review of PNC Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's PNC Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Stacy Heilig: I hate PNC Bank. I accidently used the wrong account and overdrafted by $* by the time it was over, I had paid $*** in fees for that $*! After getting transferred around to ** different customer service people that couldn't help, I closed my account and went back to US BANK
GetHuman: Let's quantify your experience contacting PNC Bank. On a scale of 1 to 5, how easy is it go get help on a PNC Bank problem?
~Stacy Heilig: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Stacy Heilig: I'd give them a one out of five on communication.
GetHuman: And what about PNC Bank's ability to quickly and effectively address your problem?
~Stacy Heilig: For that I would say three out of five.
GetHuman: And finally- any advice for other PNC Bank customers?
~Stacy Heilig: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per PNC Bank sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Stacy Heilig taken from his PNC Bank customer service problem that occurred on novembre 1º, 2017.

PNC Bank

1.57 of 5 stars | 199 reviews

~Stacy Heilig's PNC Bank Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like PNC Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with PNC Bank in any way.

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