transferring my number to optus immediately

Una recensione del cliente Optus da parte dell'utente GetHuman GetHuman-allison14 da novembre 30º, 2017

Background on GetHuman-allison14's case

GetHuman: GetHuman-allison14 - can you tell our other Optus customers when your case took place?
GetHuman-allison14: Sure. It was middle of the night, on novembre 23º.
GetHuman: Did you reach out to Optus, and if so, how?
GetHuman-allison14: I used the 1300300937 number I found for on the GetHuman Optus customer phone number page I was on: Optus Customer Service Phone Number
GetHuman: And which of these common Optus customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-allison14 a list of common Optus problems)
GetHuman-allison14: "Setup service" was why I was trying to call.

GetHuman-allison14's review of Optus customer service

GetHuman: So how would you sum up your experience for GetHuman's Optus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-allison14: transferring my number to optus immediately
GetHuman: Can you tell the rest of us a bit more from what happened on 11/23/17?
GetHuman-allison14: I am currently with telstra and NOT happy with their charges. I used to b on optus n I want to come back but need to keep my number n be always available * work to call me in
GetHuman: Let's quantify your experience contacting Optus. On a scale of 1 to 5, how easy is it go get help on a Optus problem?
GetHuman-allison14: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-allison14: I'd give them a one out of five on communication.
GetHuman: And what about Optus's ability to quickly and effectively address your problem?
GetHuman-allison14: For that I would say three out of five.
GetHuman: And finally- any advice for other Optus customers?
GetHuman-allison14: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Optus sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-allison14 taken from his Optus customer service problem that occurred on novembre 23º, 2017.


2.33 of 5 stars | 2 reviews

GetHuman-allison14's Optus Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Optus, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Optus in any way.

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