Customer service rep said Netflix was updating...

Una recensione del cliente Netflix da parte dell'utente GetHuman ~The gamooch da novembre 22º, 2017

Background on ~The gamooch's case

GetHuman: ~The gamooch - can you tell our other Netflix customers when your case took place?
~The gamooch: Yeah. It was evening, on novembre 17º.
GetHuman: Did you reach out to Netflix, and if so, how?
~The gamooch: I used the 888-638-3549 number I found for on the GetHuman Netflix customer phone number page I was on: Netflix Customer Service Phone Number
GetHuman: And which of these common Netflix customer issues best describes the reason you wanted to talk to them?
(Shows ~The gamooch a list of common Netflix problems)
~The gamooch: "Hacked account" was why I was trying to call.

~The gamooch's review of Netflix customer service

GetHuman: So how would you sum up your experience for GetHuman's Netflix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~The gamooch: Customer service rep said Netflix was updating site perfect answer to the problem even though I I not believe it so they keep me for another month was going to cancel
GetHuman: Let's quantify your experience contacting Netflix. On a scale of 1 to 5, how easy is it go get help on a Netflix problem?
~The gamooch: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~The gamooch: I'd give them a two out of five on communication.
GetHuman: And what about Netflix's ability to quickly and effectively address your problem?
~The gamooch: For that I would say five out of five.
GetHuman: And finally- any advice for other Netflix customers?
~The gamooch: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Netflix sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~The gamooch taken from his Netflix customer service problem that occurred on novembre 17º, 2017.


3.85 of 5 stars | 636 reviews

~The gamooch's Netflix Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Netflix, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Netflix in any way.

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