NET 10: Net** is a great pre-paid provider especially w...
Una recensione del cliente NET 10 da parte dell'utente GetHuman ~Satisfied Customer da novembre 26º, 2017
Background on ~Satisfied Customer's case
GetHuman: ~Satisfied Customer - can you tell our other NET 10 customers when your case took place?
~Satisfied Customer: Yeah. It was morning, on novembre 21º.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~Satisfied Customer a list of common NET 10 problems)
~Satisfied Customer: "Cancel Service" was why I was trying to call.
~Satisfied Customer's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Satisfied Customer: Net** is a great pre-paid provider especially with their byop program I had an issue with my phone where I added my minutes really late like *am after they were supposed to be expired by that time and the system did see where I had added minutes so calling the next morning around *am exactly I was given a live agent immediately and had the issue resolved within * minutes I've now been a net ** customer since **** and I assure you that you want find a better provider but first check your coverage area and where you stay because straight talk may be better for you it operates off Verizon instead of AT&T like Net** if you're having any problems most likely it's due to you and your lack of research actually call the providers and see which is best for you the Walmart associates or wherever you may go into purchase thi is going to tell you "yeah sure this will work great for you and that they're both the same company" which is true just one operates through AT&T while the other uses Verizon
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~Satisfied Customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Satisfied Customer: I'd give them a two out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~Satisfied Customer: For that I would say three out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~Satisfied Customer: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per NET 10 sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Satisfied Customer taken from his NET 10 customer service problem that occurred on novembre 21º, 2017.