NET 10: I would never recommend TracFone or Net** to an...
Una recensione del cliente NET 10 da parte dell'utente GetHuman ~guimaraes da novembre 20º, 2017
Background on ~guimaraes's case
GetHuman: ~guimaraes - can you tell our other NET 10 customers when your case took place?
~guimaraes: Sure. It was middle of the night, on novembre 11º.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~guimaraes a list of common NET 10 problems)
~guimaraes: "Update account information" was why I was trying to call.
~guimaraes's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~guimaraes: I would never recommend TracFone or Net** to anyone. After spending two days trying to get a real person on the line, I finally got through the technical support option and claiming that I had not Net** phone number (which I had to do since the automated system kept telling me that my phone number is not without serviso'm out of arias Esles cover. When I finally got a human on the other hand, ended up being very patient and helpful. he was unable to solve my problem, however, because the restrictions on corporate
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~guimaraes: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~guimaraes: I'd give them a one out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~guimaraes: For that I would say two out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~guimaraes: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per NET 10 sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~guimaraes taken from his NET 10 customer service problem that occurred on novembre 11º, 2017.