NET 10: He asked irrelevant questions and didnt solve m...
Una recensione del cliente NET 10 da parte dell'utente GetHuman ~Pissed off customer da novembre 26º, 2017
Background on ~Pissed off customer's case
GetHuman: ~Pissed off customer - can you tell our other NET 10 customers when your case took place?
~Pissed off customer: Sure. It was afternoon, on novembre 17º.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed off customer a list of common NET 10 problems)
~Pissed off customer: "Update account information" was why I was trying to call.
~Pissed off customer's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed off customer: He asked irrelevant questions and didnt solve my problem after i was transferred by my first "helper"
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~Pissed off customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed off customer: I'd give them a one out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~Pissed off customer: For that I would say one out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~Pissed off customer: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per NET 10 sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed off customer taken from his NET 10 customer service problem that occurred on novembre 17º, 2017.