Microsoft - Tech Support: My Xbox account locked up and wouldn't even let...

Una recensione del cliente Microsoft - Tech Support da parte dell'utente GetHuman ~michaelss570 da novembre 20º, 2017

Background on ~michaelss570's case

GetHuman: ~michaelss570 - can you tell our other Microsoft - Tech Support customers when your case took place?
~michaelss570: Yeah. It was afternoon, on novembre 16º.
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
~michaelss570: I used the 877-696-7786 number I found for on the GetHuman Microsoft - Tech Support customer phone number page I was on: Microsoft - Tech Support Customer Service Phone Number
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows ~michaelss570 a list of common Microsoft - Tech Support problems)
~michaelss570: "Refund or Suspicious Charges" was why I was trying to call.

~michaelss570's review of Microsoft - Tech Support customer service

GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~michaelss570: My Xbox account locked up and wouldn't even let me use a prepaid card I had for Xbox live. It wanted Me to talk to a a rep even though I already paid for the card. So then at * at night I waited for * hours just to talk to a rep that COULDN'T HELP ME. I had to create a new account. This is the last purchase I ever make to Microsoft. Horrible company. Better off just jumping off a bridge.
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
~michaelss570: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~michaelss570: I'd give them a four out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
~michaelss570: For that I would say five out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
~michaelss570: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Microsoft - Tech Support sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~michaelss570 taken from his Microsoft - Tech Support customer service problem that occurred on novembre 16º, 2017.

Microsoft - Tech Support

2.20 of 5 stars | 301 reviews

~michaelss570's Microsoft - Tech Support Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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