Light In The Box: I like purchasing from LITB. It is very conveni...

Una recensione del cliente Light In The Box da parte dell'utente GetHuman GetHuman-229119 da novembre 13º, 2017

Background on GetHuman-229119's case

GetHuman: GetHuman-229119 - can you tell our other Light In The Box customers when your case took place?
GetHuman-229119: Yes. It was afternoon, on novembre 12º.
GetHuman: Did you reach out to Light In The Box, and if so, how?
GetHuman-229119: I used a help page I found on the GetHuman Light In The Box customer service contact info page: Contact Light In The Box Customer Service
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-229119 a list of common Light In The Box problems)
GetHuman-229119: "Overcharge/Strange charge" was why I was trying to contact.

GetHuman-229119's review of Light In The Box customer service

GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-229119: I like purchasing from LITB. It is very convenient for me since I can buy very fashion, trendy items not leaving home and I can do it any time. Selection of the goods is large and price is reasonable. Period of delivery is different and depends on how many items did you order, sometimes they split delivery into several parts to make a shipment quicker. Quality of the products is not always good. I mean, sometimes they sew without proper accuracy or fabric was very cheap, or a size of the item is far from the standard that pointed in the table. It happens sometimes, however, in general, I was satisfied with their work. Customer service always respond on your request or keeps a ticket opened until the problem is resolved.
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
GetHuman-229119: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-229119: I'd give them a four out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
GetHuman-229119: For that I would say three out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
GetHuman-229119: Prova a gestirli all'inizio della giornata o in seguito. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Light In The Box sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-229119 taken from his Light In The Box customer service problem that occurred on novembre 12º, 2017.

Light In The Box

1.34 of 5 stars | 291 reviews

GetHuman-229119's Light In The Box Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Light In The Box, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Light In The Box in any way.

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