Light In The Box: Never ever had I experienced such a horrible 'c...
Una recensione del cliente Light In The Box da parte dell'utente GetHuman ~rosa da novembre 23º, 2017
Background on ~rosa's case
GetHuman: ~rosa - can you tell our other Light In The Box customers when your case took place?
~rosa: Sure. It was afternoon, on novembre 16º.
GetHuman: Did you reach out to Light In The Box, and if so, how?
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~rosa a list of common Light In The Box problems)
~rosa: "Track order" was why I was trying to contact.
~rosa's review of Light In The Box customer service
GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rosa: Never ever had I experienced such a horrible 'customerservice'. Sent my order back in oct **** and still waiting for my refund!!
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~rosa: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rosa: I'd give them a one out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~rosa: For that I would say three out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~rosa: Prova a gestirli all'inizio della giornata o in seguito. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Light In The Box sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~rosa taken from his Light In The Box customer service problem that occurred on novembre 16º, 2017.