Home Depot: ridiculous wait times. unhelpful, transferred a...
Una recensione del cliente Home Depot da parte dell'utente GetHuman ~nomoreDepot da novembre 16º, 2017
Background on ~nomoreDepot's case
GetHuman: ~nomoreDepot - can you tell our other Home Depot customers when your case took place?
~nomoreDepot: Yeah. It was morning, on novembre 10º.
GetHuman: Did you reach out to Home Depot, and if so, how?
GetHuman: And which of these common Home Depot customer issues best describes the reason you wanted to talk to them?
(Shows ~nomoreDepot a list of common Home Depot problems)
~nomoreDepot: "Returns" was why I was trying to call.
~nomoreDepot's review of Home Depot customer service
GetHuman: So how would you sum up your experience for GetHuman's Home Depot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nomoreDepot: ridiculous wait times. unhelpful, transferred around. Multiple callbacks. * hours and counting for a broken brand new out of box AC unit
GetHuman: Let's quantify your experience contacting Home Depot. On a scale of 1 to 5, how easy is it go get help on a Home Depot problem?
~nomoreDepot: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nomoreDepot: I'd give them a two out of five on communication.
GetHuman: And what about Home Depot's ability to quickly and effectively address your problem?
~nomoreDepot: For that I would say one out of five.
GetHuman: And finally- any advice for other Home Depot customers?
~nomoreDepot: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Home Depot sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~nomoreDepot taken from his Home Depot customer service problem that occurred on novembre 10º, 2017.