Home Depot: garage shutter
Una recensione del cliente Home Depot da parte dell'utente GetHuman GetHuman-kazisumo da dicembre 9º, 2017
Background on GetHuman-kazisumo's case
GetHuman: GetHuman-kazisumo - can you tell our other Home Depot customers when your case took place?
GetHuman-kazisumo: Yes I can. It was morning, on novembre 30º.
GetHuman: Did you reach out to Home Depot, and if so, how?
GetHuman: And which of these common Home Depot customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-kazisumo a list of common Home Depot problems)
GetHuman-kazisumo: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-kazisumo's review of Home Depot customer service
GetHuman: So how would you sum up your experience for GetHuman's Home Depot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-kazisumo: garage shutter
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-kazisumo: I keep calling different home depots and NO ONE PICKS UP. When I get someone to pick up by choosing a a weird option like checking an online order, I ask them to connect me to the proper department for GARAGE SHUTTER INSTALLATION, and then they connect me to lines that are just DEAD ENDS! Either no one picks up at that extension or the "mail box is full." I must have wasted at least an hour on this with no useful information or help!
GetHuman: Let's quantify your experience contacting Home Depot. On a scale of 1 to 5, how easy is it go get help on a Home Depot problem?
GetHuman-kazisumo: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-kazisumo: I'd give them a one out of five on communication.
GetHuman: And what about Home Depot's ability to quickly and effectively address your problem?
GetHuman-kazisumo: For that I would say two out of five.
GetHuman: And finally- any advice for other Home Depot customers?
GetHuman-kazisumo: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Home Depot sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-kazisumo taken from his Home Depot customer service problem that occurred on novembre 30º, 2017.