I am appalled and will never shop at Home Depot...

Una recensione del cliente Home Depot da parte dell'utente GetHuman ~Audrey Ickovits da novembre 26º, 2017

Background on ~Audrey Ickovits's case

GetHuman: ~Audrey Ickovits - can you tell our other Home Depot customers when your case took place?
~Audrey Ickovits: Yup. It was evening, on novembre 17º.
GetHuman: Did you reach out to Home Depot, and if so, how?
~Audrey Ickovits: I used the 800-553-3199 number I found for on the GetHuman Home Depot customer phone number page I was on: Home Depot Customer Service Phone Number
GetHuman: And which of these common Home Depot customer issues best describes the reason you wanted to talk to them?
(Shows ~Audrey Ickovits a list of common Home Depot problems)
~Audrey Ickovits: "Store Feedback" was why I was trying to call.

~Audrey Ickovits's review of Home Depot customer service

GetHuman: So how would you sum up your experience for GetHuman's Home Depot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Audrey Ickovits: I am appalled and will never shop at Home Depot again. Home Depot advertises customer satisfaction as a value. In practice they are not interested in supporting customer satisfaction. They refused to exchange an unused costly item.
GetHuman: Let's quantify your experience contacting Home Depot. On a scale of 1 to 5, how easy is it go get help on a Home Depot problem?
~Audrey Ickovits: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Audrey Ickovits: I'd give them a one out of five on communication.
GetHuman: And what about Home Depot's ability to quickly and effectively address your problem?
~Audrey Ickovits: For that I would say four out of five.
GetHuman: And finally- any advice for other Home Depot customers?
~Audrey Ickovits: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Home Depot sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Audrey Ickovits taken from his Home Depot customer service problem that occurred on novembre 17º, 2017.

Home Depot

2.33 of 5 stars | 81 reviews

~Audrey Ickovits's Home Depot Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Home Depot, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Home Depot in any way.

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