Home Depot: * min before first picked up, then a total of a...

Una recensione del cliente Home Depot da parte dell'utente GetHuman GetHuman-13380 da novembre 24º, 2017

Background on GetHuman-13380's case

GetHuman: GetHuman-13380 - can you tell our other Home Depot customers when your case took place?
GetHuman-13380: Yes I can. It was middle of the night, on novembre 18º.
GetHuman: Did you reach out to Home Depot, and if so, how?
GetHuman-13380: I used the 800-553-3199 number I found for on the GetHuman Home Depot customer phone number page I was on: Home Depot Customer Service Phone Number
GetHuman: And which of these common Home Depot customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-13380 a list of common Home Depot problems)
GetHuman-13380: "Find an Item" was why I was trying to call.

GetHuman-13380's review of Home Depot customer service

GetHuman: So how would you sum up your experience for GetHuman's Home Depot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-13380: * min before first picked up, then a total of about an hour - however, the service representative went above and beyond to get my issue resolved - conference called me with a local store manager, everyone very pleasant and helpful. Length of time for entire call is a "*" but quality of service a "*"!!
GetHuman: Let's quantify your experience contacting Home Depot. On a scale of 1 to 5, how easy is it go get help on a Home Depot problem?
GetHuman-13380: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-13380: I'd give them a four out of five on communication.
GetHuman: And what about Home Depot's ability to quickly and effectively address your problem?
GetHuman-13380: For that I would say one out of five.
GetHuman: And finally- any advice for other Home Depot customers?
GetHuman-13380: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Home Depot sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-13380 taken from his Home Depot customer service problem that occurred on novembre 18º, 2017.

Home Depot

2.33 of 5 stars | 81 reviews

GetHuman-13380's Home Depot Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Home Depot, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Home Depot in any way.

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