Greyhound: The agent named Marcy was extremely rude. She w...

Una recensione del cliente Greyhound da parte dell'utente GetHuman ~sadaf101 da novembre 15º, 2017

Background on ~sadaf101's case

GetHuman: ~sadaf101 - can you tell our other Greyhound customers when your case took place?
~sadaf101: Sure. It was middle of the night, on novembre 11º.
GetHuman: Did you reach out to Greyhound, and if so, how?
~sadaf101: I used the 214-849-8966 number I found for on the GetHuman Greyhound customer phone number page I was on: Greyhound Customer Service Phone Number
GetHuman: And which of these common Greyhound customer issues best describes the reason you wanted to talk to them?
(Shows ~sadaf101 a list of common Greyhound problems)
~sadaf101: "Complaint" was why I was trying to call.

~sadaf101's review of Greyhound customer service

GetHuman: So how would you sum up your experience for GetHuman's Greyhound customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sadaf101: The agent named Marcy was extremely rude. She was the least helpful customer care rep I have come across. She kept saying contact customer care, I can't help and then started yelling.
GetHuman: Let's quantify your experience contacting Greyhound. On a scale of 1 to 5, how easy is it go get help on a Greyhound problem?
~sadaf101: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sadaf101: I'd give them a five out of five on communication.
GetHuman: And what about Greyhound's ability to quickly and effectively address your problem?
~sadaf101: For that I would say one out of five.
GetHuman: And finally- any advice for other Greyhound customers?
~sadaf101: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Greyhound sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~sadaf101 taken from his Greyhound customer service problem that occurred on novembre 11º, 2017.


2.45 of 5 stars | 229 reviews

~sadaf101's Greyhound Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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